Contact information
Contact Information
Montclair & Vale is committed to providing responsive and professional customer service.
Customer Service
For questions about an order, product, payment, shipment, return, or refund, please contact us using the information below.
Email: support@montclairandvale.com
Customer Service Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time
We aim to respond to customer-service inquiries within 1–2 business days. Response times may be longer during weekends, holidays, launches, and high-volume periods.
Business Information
Business Name: Montclair & Vale
Mailing Address:
640 2nd St. N
Suite 3
Safety Harbor, FL 34695
United States
Returns
Our business address is a processing and mailing location and is not a retail storefront. In-person shopping, returns, exchanges, and package drop-offs are not accepted.
Do not mail merchandise to our business address unless you have submitted an authorized return request and received return instructions from Montclair & Vale. Unauthorized returns may be refused or returned to the sender.
To begin an eligible return, sign in to your Montclair & Vale customer account and submit a return request. Please review our Return and Refund Policy for complete eligibility requirements, time limits, fees, and exclusions.
Order Assistance
When contacting us about an existing order, please include:
- Your full name
- Your order number
- The email address used to place the order
- A clear description of the assistance needed
- Photographs when reporting damage, defects, or an incorrect item
For your security, please do not send complete payment-card numbers, passwords, or other sensitive financial information by email.
Online Store
Website: montclairandvale.com
Last updated: July 26, 2026